1. There is no subscription fee for members
Affiliate Saathi is free to use for members. We do not charge a joining fee, a subscription, a training fee, a deposit, or any other payment — and we never ask you to add money to your account. Money on this platform only ever flows to you.
Because you are never charged, there is nothing for us to refund. If anyone asks you to pay to join or to unlock earnings, that is not us — please report it to support@affiliatesaathi.com immediately.
2. Your earnings balance
Your balance is commission you have earned on approved applications. It is not a stored-value wallet: you cannot load it, top it up or spend it inside the product. You request a payout, and we transfer it to the bank account on your profile.
Commission is credited when an application is approved, and can be reversed if that approval is later withdrawn — for example when the end customer cancels or the partner rejects the lead. A reversal is always recorded against the specific application it relates to, and you can see it in your transaction history.
3. Payout requests and cancellation
- You can cancel a payout request yourself at any time while it is still pending. The amount is released straight back to your available balance.
- Once a payout has been marked as paid, it cannot be cancelled — the money has left our account. If it has not reached your bank, see section 4.
- A payout request can be rejected — most commonly because your KYC is incomplete or your bank details do not match your PAN. The amount returns to your available balance and you can correct the details and request again.
4. If a payout does not arrive
Bank transfers in India normally settle the same working day, but can take up to 3 working days. If a payout marked as paid has not reached your account after 3 working days, contact us with the reference shown on the payout and we will trace it with our bank.
If a transfer fails or is returned by your bank, the amount is credited back to your available balance. We will tell you what needs correcting before you request it again.
5. Disputing a commission amount
If you believe an application was rated at the wrong amount, or was rejected incorrectly, raise it with the person who invited you first — they set the rates for their team and can usually resolve it directly. If that does not settle it, write to support@affiliatesaathi.com with the lead reference. We aim to respond within 3 working days.
6. Closing your account
You can ask us to close your account at any time by writing to support@affiliatesaathi.com from your registered email address. Before we close it we will settle any confirmed balance you are owed to your verified bank account — closing your account does not forfeit commission you have already earned.
We keep payout and KYC records after closure for as long as tax and anti-money-laundering rules require. See our Privacy Policy for how long that is and what we keep.
7. Contact
Questions about this policy: support@affiliatesaathi.com · +91 80008 43833
B 4, Sector 5, Pratap Nagar, Jaipur, Rajasthan 302033, India