What we collect
When you sign up for Affiliate Saathi, we collect the minimum information we need to give you a working account: your name, phone number, email (optional), and the role assigned to you by your inviter. We also log standard technical data — IP address, browser type, timestamps — to keep the service secure and debug issues.
How we use it
- To authenticate you and keep your account secure.
- To show you the payouts and accounts that belong to you.
- To send transactional notifications (OTPs, account alerts).
- To improve the product and fix bugs.
We do not sell your personal data. We do not share it with third parties for advertising. We do not use it for anything you didn't sign up for.
KYC and payout details
To pay you, we need to know who you are and where the money goes. When you complete verification we collect your identity documents (PAN, Aadhaar, and a GST certificate if you have registered for GST) and your bank or UPI details. These are stored encrypted, are used only to verify you and to make payouts, and are never shared with other members. Your manager can see whether you are verified — never the documents themselves.
Customer and lead data
When you submit an application, most of that data is not yours or ours — it belongs to the customer. It is handled under strict rules:
- Consent first. Only submit a customer’s details with that customer’s informed consent. Obtaining it is your responsibility.
- Application-only use. Customer details are used to process that application and to track the commission it earns. Never for marketing, never sold, never shared across unrelated teams.
- Never collect a customer’s OTP, password, PIN or card details — we will never ask for them either, on any channel. Anyone who does is not acting for us.
- Sharing with product partners. To actually open the product the customer applied for, their application details are passed to the relevant bank, broker or financial product partner, which then handles that data under its own policy.
- Manager visibility. Applications you submit are visible to your upline manager, because approvals and payouts run along that chain. No other team can see them.
Telecalling and contact conduct
If you contact customers about a product listed here, call only between 09:30 and 19:00 IST, identify yourself and the product honestly, respect DND/do-not-call registrations, and stop contacting anyone who asks you to. Breaching this is grounds for removal from the platform.
How we store it
Passwords are hashed with industry-standard algorithms — we can't read them, even if we wanted to. Sessions use short-lived access tokens and rotating refresh tokens. Data is stored on encrypted servers in India.
Cookies
We use a small set of essential cookies and browser storage to keep you signed in and remember your preferences (like dark mode). No tracking cookies. No third-party advertising pixels.
Your rights
You can ask us to export or delete your data at any time. Reach out at support@affiliatesaathi.com and we'll handle it within seven working days.
Data retention
How long we keep something depends on what it is for:
- KYC documents — for as long as your account is active, and afterwards for the period Indian financial record-keeping rules require.
- Payout and commission records — kept as accounting records even after account closure; they are the evidence behind money that changed hands.
- Customer application records — kept for as long as the commission attached to them can still be audited or disputed.
- Session and technical logs — short-lived; your login history is auto-deleted after 90 days.
Changes to this policy
If we materially change how we handle your data, we'll update this page and notify you inside the dashboard before the change takes effect.
Contact
Questions or concerns? Email support@affiliatesaathi.com or call +91 80008 43833.